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Breakdown Assistance*

We’ll go further to make sure you’re always well looked after if things don’t go to plan.

*Please note: this page refers to Breakdown Assistance for cars not compatible with My Honda+. For cars that are compatible with My Honda +, please visit here

Please be aware that Honda Accident Assistance is currently unavailable. Therefore the current scope of services offered by Honda may differ from those displayed on the Honda website or communicated to you previously.

However, if you have been in an accident, we are able to:

  • Take calls with regards to Honda Accident Assistance
  • Provide recovery for your Honda vehicle to a Honda Approved Accident Repair Centre

Upon delivery to a Honda Approved Accident Repair Centre, we can guarantee:

  • Honda trained technicians working on your car
  • Genuine Honda Parts will be used to help maintain your vehicle’s value and integrity
  • A 3-Year Workmanship Guarantee

How to contact us if you have been in an accident:

If your car is MyHonda+ compatible and you are using the app:

Follow the instructions listed in the ‘Honda Digital Roadside Assistance’ section. For more details, click here. 

If your car is MyHonda+ compatible and the app is unavailable:

Please call +44 (0) 2079 493 185.

If your car is NOT MyHonda+ compatible:

Please call 0800 521 728.

Once connected, press option 2 to speak to a member of our accident management team who will support and guide you.

Please continue to monitor the Honda website for further information about Honda Accident Assistance as the scope of services available may be subject to change from time to time and/or periods of unavailability.

HONDA BREAKDOWN ASSISTANCE - CALL 0800 521 728**

If you have a Honda Extended Guarantee or your car is within its factory warranty period, our Honda Breakdown Assistance will be there when you need it.

**This number is only for Breakdown Assistance on cars not compatible with My Honda+. For details on how to receive Breakdown Assistance with a My Honda+ compatible car, please see here

Additional peace of mind

We offer a full range of brilliant services

Home assistance

In case you breakdown within 0.25 miles from your house. If we can’t get you started, we’ll take your car to the nearest Honda dealer or somewhere else if you prefer. 

Roadside assistance

We’ll get help to you wherever you are in the UK and our engineers will try to get you on your way.

Recovery assistance

If your car can’t be fixed at the roadside, we’ll arrange for you and up to 4 passengers to be transported to your destination (within the UK and as long as you’re all going to the same place). 

Message service

We’ll make sure a message gets to a family member or work colleague to let them know what’s happening. 

European service

All Honda owners get European Assistance as part of your standard manufacturer warranty. 

Hondacare Assistance within the UK
0800 521 728

Honda European Assistance

We also provide Honda European Assistance to all Honda owners as part of their standard manufacturer warranty.

For 24-hour emergency vehicle assistance on cars not compatible with MyHonda+*, please call: 

00 800 33 22 88 77***

Or, if calling from France: 

08 25 87 89 83 or

04 72 17 12 05

Or, from any other location: 

00 33 825 87 89 83 or

00 33 472 171 205

This may not be available from a mobile phone in certain areas of Europe.

Geographical limits 

Honda European Assistance applies to the following countries:

Andorra, Austria, Belgium, Bosnia, Bulgaria, Croatia, Cyprus (excluding Northern Cyprus), Czech Republic, Denmark, Finland, France (& Corsica), Germany, Gibraltar, Greece, Hungary, Ireland, Italy (& Sicily, Sardinia & San Marino), Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland (& Liechtenstein) and UK. We reserve the right to amend the geographical limits to cover in the event of war, civil disturbance, riot or radioactive contamination.

***Normal network charges apply if calling from a mobile phone. 

Want to know more?

Honda Breakdown Assistance, Complimentary Roadside Assistance and Digital Roadside Assistance – Terms and Conditions

The terms and conditions shown are for a Honda Car for the duration of the warranty period  as detailed in the service book.  Hondacare Assistance includes the elements shown in the terms and conditions, each of which Honda may provide at its absolute discretion ; subject to that discretion, Honda will use all reasonable endeavours to provide you with assistance.

The terms and conditions shown are for a Honda Car that is out of the warranty period but has been provided with “Complimentary Roadside Assistance ” by a participating dealer and includes the elements shown in the terms and conditions, each of which Honda may provide at its absolute discretion ; subject to that discretion, Honda will use all reasonable endeavours to provide you with assistance.

The terms and conditions shown are limited to a Honda Car with My Honda+ compatibility. Digital Roadside Assistance is not available to customers with cars that are not compatible with MyHonda+. For more information click here. The availability and scope of Honda Assistance is provided at Honda's absolute discretion and, subject at all times to that discretion, Honda will use reasonable efforts to provide you with Honda Assistance in the event of a Breakdown, Accident or Vandalism as further described in these terms.