WE ARE OPEN
Our dealer showrooms and service centres are now open for business. This page explains how we’re following the latest government guidelines and implementing social distancing measures to make sure your visit is as safe as possible. Read on to find out how we’re working to protect you and our dealer staff.
Safety first
To avoid crowds and ensure social distancing, we recommend you contact your local Honda dealer first and make an appointment. They will happily talk you through the health and safety measures they have put in place. For your own safety, we’d also suggest you keep the number of people in your group to a minimum when visiting the dealership.
To help show you the safety measures we’ve put in place ready for your arrival, we’ve created a short video:
What to expect
Each dealership will have their own measures in place for your protection, with clear signage and floor-markers to ensure you and our dealer staff keep to the recommended 2m social distance.
Where necessary and in line with government guidance, you may see new measures in place within our dealerships, including screens, one-way systems for entry and exit of the showrooms, masks and gloves.
Honda dealerships will also be providing PPE for staff and encouraging hand washing with soap and water for at least 20 seconds.
To guarantee your safety and maintain appropriate sanitisation, we have asked our dealers to lock their showroom cars. This is to allow staff to disinfect the vehicles between customer viewings and interactions.
If you’d like to test drive a Honda, please contact your local dealer to discuss and make arrangements that suit both you and our dealer staff. This may include unaccompanied test drives.
Your Honda at your convenience
Considering your next Honda car purchase and interested in what your dealership is doing to bring the experience to you?
We want to give you choices during your buying experience and ensure that you feel safe if you do decide to visit a dealer. But, if that’s not for you, many of our dealers are offering a new convenient, contactless way for you to view and buy your Honda car from the comfort of your own home.
From a virtual showroom experience where you can enjoy a walkaround video tour of your chosen car with our product expert – showing you its exterior and interior features to unaccompanied test drives. You can even watch a video demonstration of a test drive from either the dealership or at home, as well as complete all the necessary paperwork when buying your new Honda car remotely.
Once your car is ready to handover, you might also find that your local dealer offers a contactless collection service so that you can safely pick it up at a time that suits you. Or, if you prefer, they can deliver it straight to your doorstep – all while adhering to social distancing measures.
For a teaser of what you can expect, check out our video:
Please contact your local dealer to find out if they’re offering this contactless service.
Any questions?
The safety of you and our dealer staff is our main priority, and we will continue to follow recommended government guidance on social distancing to protect everyone. If you have any queries or concerns, please call our customer services team on 0345 200 8000. We will make every effort to respond as soon as we can, but this might take a little longer than usual. We appreciate your understanding should you experience any delay.
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