Questions & Answers

Covid-19 Update

Last updated - 3pm on 20/03/20

As a responsible lender authorised by the Financial Conduct Authority, we are watching the current situation closely and understand that many of our customers will be directly or indirectly affected by COVID-19.

All lenders during this challenging time are required under FCA rules to work with you to arrive at an arrangement that is in the interests of fair and appropriate customer outcomes.

We encourage you to make early contact with us and any other lenders if you are experiencing financial difficulty so that a suitable solution can be discussed which is appropriately tailored to your circumstances. Other organisations like the Money Advice Service may also be a good source of information and support:

Q. Who can apply?

A: We welcome applications from anyone aged 18 or over, who lives in the UK.

Q. How much can I borrow on Hire Purchase and Honda Aspirations?

A: Any amount from £1500 up to the price of the car.

Q. Over what length of time can I borrow?

A: Repayments on Hire Purchase can be made over any period between one and five years. The maximum period on Honda Aspirations is 48 months.

Q. How much deposit will I need?

A: It depends on your circumstances and the finance product, but in most instances your part exchange can be your full deposit.

Q. Is the interest rate fixed or variable?

A: The rate is fixed at the time you apply, giving you the security of knowing your repayments will not change. 

Q. Does the interest rate vary depending on my credit rating?

A: No – unlike most banks and other lenders, Honda Finance will not penalise you for a lower credit rating. However, as a responsible lender, credit acceptance is subject to status.

Q. Are there lots of forms to fill in?

A: No – the application process is simple. The dealer will ask you the necessary questions and fill out the forms with you in the dealership.

Q. How long does it take to set up the finance agreement?

A: The agreement can be set up in the showroom and decisions can sometimes be made instantly.

Q. What do I do if I have a question you have not answered?

A: Contact your local dealer or visit us at
Honda Financial Services is committed to lending responsibly and is also a member of the Finance and Leasing Association and subscribes to their Lending Code. A copy of this can be obtained at

Q. What if I wish to make a complaint?

A: If you have a complaint about your finance agreement, please write to us at:

Customer Services
Honda Finance Europe Plc
Cain Road
RG12 1HL

Alternatively, please telephone us on 0345 128 8908 quoting your agreement number, if possible.

We will endeavour to resolve your complaint quickly and, in any event, we will issue you with a final response within eight weeks of its receipt. If you are dissatisfied with our final response, you may refer your complaint to the Financial Ombudsman Service. Details of how to do this can be found at:

Finance is only available to persons aged 18 or over, subject to status. All figures are correct at time of publication but may be subject to change. Honda Franchise Dealers are credit brokers, not lenders. Credit provided by Honda Finance Europe Plc. Cain Road, Bracknell, Berkshire RG12 1HL.

Q: Where can I find the UK Honda Finance Privacy notice?

You can find our Finance Privacy Notice here


Honda Financial Services is a trading name of Honda Finance Europe Plc. Cain Road, Bracknell, Berkshire RG12 1HL a company registered at Companies House No 03289418. Honda Finance Europe plc is authorised and regulated by the Financial Conduct Authority, Financial Services Register number 312541.